If the booking is canceled by guests:

  • 72 hours before the date of the excursion- No cancellation charges shall be applicable.
  • 48 – 72 hours before the date of the excursion- 50% of the booking amount shall be charged as a cancellation fee.
  • Less than 48 hours before the date of the excursion, or in case of no show- 80% of the booking amount shall be charged as a cancellation fee.

The Operator may choose to cancel any excursion with prior notice, in which case, all confirmed bookings will be fully refunded.
Any refund will be credited to your credit/debit card.

Note: A confirmation receipt is sent by e-mail to confirm the booking. All official communication shall be done via the email address provided by you. We will not be responsible for an incorrect email being provided by you.